* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

#horopool-chatbot {
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, sans-serif;
    z-index: 9999;
}

.chat-toggle {
    position: fixed;
    bottom: 24px;
    right: 24px;
    width: 60px;
    height: 60px;
    border-radius: 50%;
    background: linear-gradient(135deg, #c72f2f 0%, #9d0c0c 100%);
    border: none;
    cursor: pointer;
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15), 0 8px 24px rgba(30, 64, 175, 0.2);
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.3s ease;
    z-index: 10000;
}

.chat-toggle:hover {
    transform: scale(1.1);
    box-shadow: 0 6px 16px rgba(0, 0, 0, 0.2), 0 12px 32px rgba(30, 64, 175, 0.3);
}

.chat-toggle .chat-icon {
    color: white;
}

.notification-badge {
    position: absolute;
    top: -2px;
    right: -2px;
    background: #ef4444;
    color: white;
    border-radius: 50%;
    width: 20px;
    height: 20px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 11px;
    font-weight: 600;
    border: 2px solid white;
}

.notification-badge.hidden {
    display: none;
}

.chat-widget {
    position: fixed;
    bottom: 100px;
    right: 24px;
    width: 380px;
    height: 600px;
    background: white;
    border-radius: 16px;
    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.12), 0 16px 64px rgba(0, 0, 0, 0.08);
    display: none;
    flex-direction: column;
    overflow: hidden;
    animation: slideIn 0.3s ease-out;
    z-index: 10000;
}

.chat-widget.active {
    display: flex;
}

@keyframes slideIn {
    from {
        opacity: 0;
        transform: translateY(20px) scale(0.95);
    }
    to {
        opacity: 1;
        transform: translateY(0) scale(1);
    }
}

.chat-header {
    background: linear-gradient(135deg, #9d0c0c 0%, #c72f2f 100%);
    color: white;
    padding: 20px;
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.header-content {
    display: flex;
    align-items: center;
    gap: 12px;
}

.bot-avatar {
    width: 40px;
    height: 40px;
    background: rgba(255, 255, 255, 0.2);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
    font-size: 18px;
    backdrop-filter: blur(10px);
}

.header-text h3 {
    font-size: 16px;
    font-weight: 600;
    margin-bottom: 2px;
}

.status {
    font-size: 12px;
    opacity: 0.9;
    display: flex;
    align-items: center;
    gap: 6px;
}

.status::before {
    content: '';
    width: 8px;
    height: 8px;
    background: #4ade80;
    border-radius: 50%;
    display: inline-block;
    animation: pulse 2s infinite;
}

@keyframes pulse {
    0%, 100% {
        opacity: 1;
    }
    50% {
        opacity: 0.5;
    }
}

.close-btn {
    background: transparent;
    border: none;
    color: white;
    font-size: 32px;
    cursor: pointer;
    width: 32px;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 50%;
    transition: background 0.2s;
    line-height: 1;
}

.close-btn:hover {
    background: rgba(255, 255, 255, 0.1);
}

.chat-body {
    flex: 1;
    overflow-y: auto;
    padding: 20px;
    background: #f8fafc;
}

.chat-body::-webkit-scrollbar {
    width: 6px;
}

.chat-body::-webkit-scrollbar-track {
    background: transparent;
}

.chat-body::-webkit-scrollbar-thumb {
    background: #cbd5e1;
    border-radius: 3px;
}

.chat-body::-webkit-scrollbar-thumb:hover {
    background: #94a3b8;
}

.welcome-message {
    margin-bottom: 20px;
}

.bot-message,
.user-message {
    display: flex;
    gap: 10px;
    margin-bottom: 16px;
    animation: messageSlide 0.3s ease-out;
}

@keyframes messageSlide {
    from {
        opacity: 0;
        transform: translateY(10px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.user-message {
    flex-direction: row-reverse;
}

.message-avatar {
    width: 32px;
    height: 32px;
    background: linear-gradient(135deg, #9d0c0c 0%, #c72f2f 100%);
    color: white;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 600;
    font-size: 14px;
    flex-shrink: 0;
}

.user-message .message-avatar {
    background: linear-gradient(135deg, #64748b 0%, #475569 100%);
}

.message-content {
    background: white;
    padding: 12px 16px;
    border-radius: 12px;
    max-width: 75%;
    font-size: 14px;
    line-height: 1.6;
    box-shadow: 0 1px 2px rgba(0, 0, 0, 0.05);
}

.user-message .message-content {
    background: #9d0c0c;
    color: white;
}

.quick-questions {
    margin-top: 16px;
}

.quick-title {
    font-size: 13px;
    font-weight: 600;
    color: #64748b;
    margin-bottom: 12px;
}

.header-text h3 {
  color: white;
}

.quick-btn {
    display: block;
    width: 100%;
    background: white;
    border: 1px solid #e2e8f0;
    border-radius: 8px;
    padding: 12px 16px;
    margin-bottom: 8px;
    font-size: 13px;
    text-align: left;
    cursor: pointer;
    transition: all 0.2s;
    color: #1e293b;
    font-weight: 500;
}

.quick-btn:hover {
    background: #f1f5f9;
    border-color: #9d0c0c;
    transform: translateX(4px);
}

.chat-footer {
    padding: 16px 20px;
    background: white;
    border-top: 1px solid #e2e8f0;
    display: flex;
    gap: 10px;
}

#user-input {
    flex: 1;
    border: 1px solid #9d0c0c;
    border-radius: 24px;
    padding: 10px 16px;
    font-size: 14px;
    outline: none;
    transition: border-color 0.2s;
}

#user-input:focus {
    border-color: #9d0c0c;
}

#send-btn {
    width: 40px;
    height: 40px;
    background: linear-gradient(135deg, #c72f2f 0%, #9d0c0c 100%);
    border: none;
    border-radius: 50%;
    color: white;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: transform 0.2s;
}

#send-btn:hover {
    transform: scale(1.05);
}

#send-btn:active {
    transform: scale(0.95);
}

.typing-indicator {
    display: flex;
    gap: 10px;
    align-items: flex-end;
    margin-bottom: 16px;
}

.typing-dots {
    background: white;
    padding: 12px 16px;
    border-radius: 12px;
    display: flex;
    gap: 4px;
    box-shadow: 0 1px 2px rgba(0, 0, 0, 0.05);
}

.typing-dot {
    width: 8px;
    height: 8px;
    background: #94a3b8;
    border-radius: 50%;
    animation: typing 1.4s infinite;
}

.typing-dot:nth-child(2) {
    animation-delay: 0.2s;
}

.typing-dot:nth-child(3) {
    animation-delay: 0.4s;
}

@keyframes typing {
    0%, 60%, 100% {
        transform: translateY(0);
        opacity: 0.7;
    }
    30% {
        transform: translateY(-10px);
        opacity: 1;
    }
}

@media (max-width: 480px) {
    .chat-widget {
        bottom: 0px;
        right: 12px;
        left: 80px;
        width: 285px;
        height: 484px;
    }

    .chat-toggle {
        bottom: 16px;
        right: 16px;
        width: 56px;
        height: 56px;
    }
}